30-Day Return Policy: You have 30 days after receiving your item to request a return. To be eligible, the item must be unused, with tags, and in its original packaging. Contact us at info@kidsaro.com to start a return.

Damages and Issues: Contact us immediately if your item is defective, damaged, or incorrect upon reception.

Non-Returnable Items: Certain items like perishable goods, custom products, and hazardous materials cannot be returned. Sale items and gift cards are also non-returnable.

Exchanges: The quickest way to get a different item is to return the current one and make a separate purchase.

European Union 14-Day Cooling Off Period: If shipping to the EU, you can cancel or return your order within 14 days without a reason.

Refunds: Once we receive and inspect your return, we'll notify you about the refund status. Refunds are processed within 10 business days to your original payment method.

For more detailed information, please contact us at info@kidsaro.com.